DTRX100 Support
User Tutorials
Brother Academy is your online resource for learning all about your Brother DTRX100 printer. It contains interactive courses for new users and a curriculum all team members can use to become efficient at every aspect of DTRX100 operation. Existing customers can gain access by making a request to [email protected]. Watch the short video to discover all you can do through Brother Academy.
Brother AcademyDownloads
Before downloading any software, please make sure that you are downloading software designed for your printer model.
Click here to watch this video to determine which Brother DTG/DTF printer model you have.
DTRX100 Printer
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DTRX100 Setup Manual
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DTRX100 Instruction Manual
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DTRX100 Parts Book
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DTRX100 Warranty
SDS & Ink Certifications
Access Safety Data Sheets (SDS), ink certifications and compliance documentation for the Brother DTRX100 printer. Documents are available for download to support safety, regulatory and customer requirements.
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Safety Data Sheets (SDS)
SDS for DTRX inks, pretreatment and maintenance solutions on Brother's SDS portal.
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ECO PASSPORT by OEKO-TEX® Certificate
Certifies the ink and pretreatment chemistry meets OEKO-TEX® ECO PASSPORT requirements.
Certificate NEP2505
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GOTS 7.0 Certificate
Global Organic Textile Standard approved additive listing for Brother inks.
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CPSIA Conformity Statement
Consumer Product Safety Improvement Act conformity statement for DTRX inks.
Videos
Submit a Support Ticket
When submitting a support ticket please place the best contact number in the details.
If experiencing an issue with a Print head please upload a log, nozzle check, an image of the Suction Cap and bottom of Print Head.
