GTX300 Printer Support
User Tutorials
Brother Academy is your online resource for learning all about your Brother GTX300NC printer. It contains interactive courses for new users and a curriculum all team members can use to become efficient at every aspect of GTX300NC operation. Existing customers can gain access by making a request to [email protected]. Watch the short video to discover all you can do through Brother Academy.
Brother AcademyDownloads
Before downloading any software, please make sure that you are downloading software designed for your printer model.
GTX300NC
GTX300NC Driver & GTX Graphics Lab Mac
This driver works with macOS Sonoma and Sequoia. This driver requires CPU of 2.0 GHz or better and a minimum of 8 GB of RAM; For DTF printing, 16GB RAM (recommendation). A monitor display of XGA (1024 x 768) or higher is required.
GTX300NC Driver, GTX Graphics Lab & Device Core Windows
This driver is compatible with Windows® 11 (64bit). This driver requires CPU of 2.0 GHz or better and a minimum of 8 GB of RAM; For DTF printing, 16GB RAM (recommendation). A monitor display of XGA (1024 x 768) or higher is required.
GTX300NC Setup Manual
Quick setup installation guide for how to prep the printer for installation. This document shows what can be expected in regards steps performed with the printer to setup the piece of equipment to point of being ready to run firing adjustments and print.
GTX300NC Instruction Manual
This includes going over the following:
Safety Instructions, Before Using Your Printer for the First Time, Name and function of each component, Menu list, Installation and Preparation, Creating Print Data, Basic Printing Procedures, Precautions to keep good printing quality/use printer over the long term, What to do when needed, Troubleshooting, and Specifications.
GTX300NC Safety Manual
GTX300NC Parts Book
GTX300NC Warranty
Attention: Updating to the latest driver, firmware and GTX Graphics Lab will give the best print quality for DTF. However, to take advantage of this update, you must do all printer calibrations from beginning to end. Lastly you will need coated black paper to do the Nozzle Checks and alignment for white ink calibrations.
GTX Graphics Lab
Optional Platens
Premade templates of the Square Coaster, Wrap Around Platen, Shoulder platens, Hat platen, Sleeve platen, and T-lock 7in1 platens that can be loaded into GTX Graphics Lab 4.0
Device Core
Device Core Manual
Videos
Submit a Support Ticket
When submitting a support ticket please place the best contact number in the details.
If experiencing an issue with a Print head please upload a log, nozzle check, an image of the Suction Cap and bottom of Print Head.
Submit a Support Ticket